Question 1

Can we make Team hats or Team gear?

Accepted Answer

You bet! We can create Team hats for any sport. Plus, we can set up a "Team Store" for your team, offering custom gear for all your fans and families!

Question 2

Do we offer quantity discounts?

Accepted Answer

Absolutely! If you need to order multiples of the same item (like hats, jackets, bags, blankets, etc.), just reach out to us to find out the discounted price for your order size!

Question 3

How long does it take to get our embroidered items?

Accepted Answer

Our usual turn-around time for embroidered items is 2-3 weeks. However, during busy times of the year, it might take a bit longer. We'll keep you updated on the progress!

Question 4

How long does it take to get our sublimated items?

Accepted Answer

Our usual turn-around time for sublimated items is 3-4 weeks. However, during busy times of the year, it might take a bit longer. We'll keep you updated on the progress!

Question 5

What's the best way to wash our embroidered items?

Accepted Answer

Wash cold with like colors and hang dry. Gently stretch out the monogram and flatten after the wash cycle to keep it looking sharp!

Question 6

How should I wash my sublimated item?

Accepted Answer

Please wash cold, with like colors, and and always hang dry.

PROSPER HAT CO. & APPAREL
(more than just hats)

FREQUENTLY ASKED QUESTIONS

Frequently asked questions